IMPORTANT UPDATE FOR DISH SUBSCRIBERS
If you have tried to call I am sorry I have not responded before now, but as you can assume I have been inundated with calls and emails. We have not heard from DISH in over six weeks and our last communication with them ended by them indicating they had no need or desire to offer any proposals to end the black out. That being said I have compiled the most asked questions and some answers to those questions which I hope will help.
DISH's statements are confusing and misleading to the public. The increase that KTTW is asking amounts to pennies a day per subscriber. It also avoids the subject of two contractual provisions DISH wants that are not within the power of KTTW to offer them. They are rights held by the network.
Why can't DISH and KTTW work this out?
All cable and satellite companies negotiate with broadcasters for the right to retransmit their signals. These agreements come up for renewal every several years. KTTW has negotiated agreements with every other cable and satellite company and never once had a disruption in service. DISH, by contrast, has caused its subscriber's numerous disruptions. In the last year, DISH has had blacked out stations in dozens of cities around the country. Bottom line: DISH Network simply does not want to pay a fair-market value for the programs that their customers enjoy.
Why should DISH Network and its subscribers pay anything to carry KTTW when it free over the air?
Although our stations are free to over-the-air viewers, companies like DISH Network package and resell broadcast stations at a profit. When companies like DISH make money from our content, we deserve to be compensated for our intellectual property. Local TV stations are among the most watched channels on cable and satellite systems, yet local broadcasters receive smaller compensation than cable channels that deliver smaller audiences. That's unfair.
Won't rates to subscribers go up if DISH Network has to pay KTTW for its station?
This depends on DISH, but in reality there is not a good reason they have to go up one penny. DISH's argument that our request for a rate increase would force them to increase your rates is misleading. You are already paying for the station and they could very easily absorb the pennies-a-day increase we seek WITHOUT PASSING IT ON TO YOU. In any event, we do not control how DISH manages its business.
Has KTTW entered into agreements with other cable companies to be paid for the right to carry its stations?
KTTW has successfully reached agreements with ALL other cable and satellite providers in our market area.
If DISH Network stops carrying KTTW, will I get a refund on my cable bill?
It is up to DISH Network to resolve such questions from their subscribers. But many DISH subscribers have told us that they have received rebates on their monthly bills by calling to complain. You can call DISH at 1-866-615-3725.
Remember also that there are alternatives. I am sure you have negotiated a few deals in your life time, either for a car, home etc.. It takes two parties to negotiate and up till now it has been one sided and we have done all the giving. We have not heard from DISH in over two weeks, kind of hard to negotiate a deal with yourself. I hope they will come to the table soon for some serious conversation and forget all the game playing.
Ed Hoffman | KTTW Manager